Ordering and Shipment
Are there any shipping costs?
No, we offer free shipping on all orders. The cost of shipping is already included in the price of the product.
How long does shipping take?
Shipping typically takes between 5-7 business days to most European countries. Once your order is shipped, you will receive a tracking number to monitor the delivery proceess. Please note that due to the high volume orders the delivery time may be delayed by a few days.
Do I have to pay VAT or any additional taxes?
No, the price you see on our website includes VAT and all relevant taxes. There are no hidden fees or additional costs when you receive your product.
Can I return the product if I’m not satisfied?
Yes, we offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the belt within 30 days of receiving it for a full refund or exchange. Please note that the product must be in its original condition.
Please see Return Policy
How do I initiate a return?
To initiate a return, please contact our customer support team at support@zenbody24.com We will provide you with the return instructions and a return shipping label. Once we receive the product, we will process your refund or exchange.